When you begin signing up, CONNECTme will require 1 month deposit, 1 month advance payment and a standard installation fee of RM 700 (West Malaysia) or RM 1200 (East Malaysia). We then apply for an AA (Apparatus Assignment) license from MCMC (Malaysian Communications and Multimedia Commission) for equipment to be installed at your premises. Usually this may take up to 60 days as per MCMC’s charter.

If an AA cannot be obtained, CONNECTme will refund the deposit within 60 days

CONNECTme will contact you within 14 business days for West Malaysia and 30 business days for East Malaysia to arrange an installation time and date. Please note the installer may need to perform minor drilling for a proper installation.

Installation will complete in 1-2 hours.

When you sign-up for CONNECTme@HOME plans, you need to register as an individual, using a valid residential address and complete payment from an individual (non-company) bank account.