25 Mbps (download)
25 Mbps (download)
1 antenna + 1 satellite modem
Those who registered their interest before 8th March 2018 are eligible to receive a free WiFi access point. For other users, the WiFi access point is available as an add-on.
Satellites are placed 36,000km away from Earth for ground antennas to be pointed to satellite without having to track the satellite's motion. Thus, it takes data one quarter of a second to reach the satellite. Real-time games and applications may find this unfavorable, but the experience should be fine for web browsing, video streaming and VOIP calls.
Yes, you may experience slower internet service typically 15 - 30 minutes during a downpour. When rain is excessive, outages could be longer than 30 minutes.
In a standard installation, an antenna is attached to a wall or roof using standard mounting brackets to point to our satellite. Two (2) RF cables (standard length up to 30m) are then wired from the antenna into your premise. Inside your premise, the RF cables would be connected to the satellite modem which requires power from a typical wall socket. To access internet services one could use a network (RJ45) cable to connect the satellite modem to a WiFi Access Point or computer.
We expect installations to be completed typically within two working days from sign-up approval, subject to your availability and the availability of our installers.
Any devices with WiFi functionality can access our service through a WiFi access point.
VPN and other remote computer access software used to connect business servers to at-home workers, may experience slower speeds. Some VPNs may not work at all.
All uploaded and downloaded data you use will be measured starting from the first day of your monthly billing period.
You can monitor your usage and will be notified if your data is exhausted.
You will be able to purchase more data via our customer portal and will be able to use it within minutes.
No, you do not require a telephone line.
Typical "turn-based" games (Chess, Casino, Facebook games) are possible, however "real-time" games (Call of Duty, Counterstrike) is not suitable.
* CONNECTme is offering reduced rates as above for everyone who signs up from 8th March to 7th April 2018:
RM450 per month
From RM25 per GB
RM10 per GB (Day Pass)
You will be directed to a payment page to purchase additional data.
An initial deposit equivalent to one month’s fee of CONNECTme@Home(Fixed) will be required. Once signup is approved, this deposit will be used to offset the startup fees.
Please refer to “How does the signup process work for CONNECTme@Home (Fixed) and CONNECTme@Home (On-Demand)?” for more details.
Standard installation costs RM250 and is already included in the Startup Fee for both Fixed and On-Demand packages.
Non-standard installations, or installation in remote areas, may carry a surcharge which will be advised on a case by case basis depending on additional logistics or material required to complete the installation.
For more information on standard installation please refer to “What is a standard typical installation?” above.
Please refer to “How does the signup process work for CONNECTme@Home (Fixed) and CONNECTme@Home (On-Demand)?” for further info.
6 month contract
Speed is on best effort basis.
Via our mobile app chat function or support hotline.
Via our mobile app or customer portal, accessible via our website.
You don't need to! Any home in Malaysia is within our coverage area.
Two-way satellite services require an Apparatus Assignment which are approved by MCMC typically within two (2) weeks but may take up to 60 days. Once approved you may begin installing and using our services.
You will be able to relocate your service with a one-time relocation fee.
Please use our data calculator here
Can’t find what you’re looking for? Feel free to write to us.