Product

CONNECTme @ Home

15 Mbps (download)

CONNECTme @ Community

15 Mbps (download)

CONNECTme @ Home

1 antenna + 1 satellite modem

CONNECTme @ Community

Not applicable

CONNECTme @ Home

Can be added on

CONNECTme @ Community

Not applicable

Satellites are placed 36,000km away from Earth for ground antennas to be pointed to satellite without having to track the satellite's motion. Thus, it takes data one quarter of a second to reach the satellite. Real-time games and applications may find this unfavorable, but the experience should be fine for web browsing, video streaming and VOIP calls.

Yes, you may experience slower internet service typically 15 - 30 minutes during a downpour. When rain is excessive, outages could be longer than 30 minutes.

It requires an antenna on a wall / roof with line of sight to our satellite, and an RF cable from the antenna into your home. Inside the house, the RF cable would be connected to the satellite modem which requires power from a typical wall socket. To access internet services one could plug a WiFi AP or computer directly to the satellite modem with a network (RJ45 LAN) cable.

We expect installations to be completed typically within two working days from sign-up, subject to your availability and the availability of our installers.

Yes, any devices with WiFi functionality can access our service.

VPN and other remote computer access software used to connect business servers to at-home workers, may experience slower speeds. Some VPNs may not work at all.

All uploaded and downloaded data you use will be measured starting from the first day of your monthly billing period.

You can monitor your usage and will be notified if your data is exhausted.

You will be able to purchase more data via our customer portal and will be able to use it within minutes.

No, you do not require a telephone line.

Typical "turn-based" games (Chess, Casino, Facebook games) are possible, however "real-time" games (Call of Duty, Counterstrike) is not suitable.

Contract & Fees

CONNECTme @ Home

RM450 per month
[Fixed]

From RM25 per GB
[On-Demand]

CONNECTme @ Community

RM10 per GB (Day Pass)

You will be directed to a payment page to purchase additional data.

CONNECTme @ Home

Not applicable

CONNECTme @ Community

Not applicable

CONNECTme @ Home

RM500
[Fixed]

RM500
[On-Demand]

CONNECTme @ Community

Not applicable

CONNECTme @ Home

RM950
[Fixed]

RM3500
[On-Demand]

CONNECTme @ Community

Not applicable

CONNECTme @ Home

6 month contract
[Fixed]

Not applicable
[On-Demand]

CONNECTme @Community

Not Applicable

Others

Via our mobile app chat function or support hotline.

Via our mobile app or customer website.

You don't need to! Any home in Malaysia is within our coverage area.

Two-way satellite services require an Apparatus Assignment which are approved by MCMC typically within 60 days. Once approved you may begin using services.

You will be able to relocate your service with a one-time relocation fee.

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